Terms & Conditions
Effective Date: May 19, 2026
MoveMore Performance Health LLC (“Company,” “we,” “our,” or “us”), doing business as Rapid DOT, provides occupational health services and operates this website and SMS messaging program.
By using our website or providing your phone number, you agree to these Terms.
1. Services
Rapid DOT provides occupational health services, including DOT physical examinations and related compliance services.
All services are subject to provider availability and applicable regulations.
2. SMS/Text Messaging Program
By providing your phone number, you consent to receive SMS messages from Rapid DOT. These messages are sent for the purpose of:
Appointment confirmations
Appointment reminders (typically 2 messages before an appointment)
Post-visit follow-ups (typically 1 message after an appointment)
DOT renewal reminders (1–4 messages depending on eligibility timing)
Occasional service-related or marketing messages (only if opted in)
Message frequency varies based on appointment activity and service needs.
3. SMS Opt-In
You may opt in to receive SMS messages through:
Online scheduling forms (Calendly or website booking tools)
Verbal consent during appointment scheduling
Consent to receive SMS messages is not required as a condition of receiving services.
4. SMS Opt-Out Instructions
You may opt out of SMS messaging at any time.
To stop receiving messages, reply:
STOP
After you send STOP, you will receive one final confirmation message confirming your opt-out. You will not receive further SMS messages unless you opt in again.
For assistance, reply:
HELP
5. Message & Data Rates Disclosure
Message and data rates may apply to all SMS messages sent or received. Charges are determined by your mobile carrier and may vary based on your plan.
6. SMS Support Contact Information
If you need assistance regarding SMS messaging, you may contact us:
MoveMore Performance Health LLC
dba Rapid DOT
18 Bridge Street, Unit C
Salem, MA 01970
Phone: (978) 502-8303
Email: support@rapiddotphysicals.com
7. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
SMS delivery is subject to transmission by your mobile carrier and third-party service providers.
8. Message Content Disclaimer
SMS messages are intended for appointment-related communication, service updates, and optional marketing messages. Messages are not intended for emergency communication.
Do not use SMS to communicate urgent or medical emergencies.
9. Age Restriction
You must be at least 18 years old to use our services or provide consent to receive SMS communications.
10. Payments & Scheduling
Payments are processed securely through third-party providers such as Stripe and Calendly.
Appointments may be scheduled online or by phone and are subject to availability.
11. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
You can view our Privacy Policy here:
https://rapiddotphysicals.com/privacy-policy
12. Limitation of Liability
To the fullest extent permitted by law, Rapid DOT and MoveMore Performance Health LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or SMS messaging program.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts.
14. Contact Information
MoveMore Performance Health LLC
dba Rapid DOT
18 Bridge Street, Unit C
Salem, MA 01970
Phone: (978) 502-8303
Email: support@rapiddotphysicals.com