Privacy Policy

Effective Date: May 19, 2026

MoveMore Performance Health LLC (“Company,” “we,” “our,” or “us”), doing business as Rapid DOT, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Payment information (processed securely via third-party platforms)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data via Google Analytics

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send appointment confirmations and reminders

  • Send follow-up messages related to your visit

  • Send DOT renewal reminders

  • Provide customer support

  • Improve website performance and services

  • Send occasional marketing communications (if opted in)

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS messages from Rapid DOT related to:

  • Appointment confirmations

  • Appointment reminders

  • Follow-ups after visits

  • DOT physical renewal reminders

  • Occasional service updates or marketing messages

Message Frequency

Message frequency varies. Typically:

  • 2 messages before an appointment

  • 1 follow-up message after an appointment

  • Renewal reminders may range from 1–4 messages depending on eligibility timing

Opt-Out

You may opt out at any time by replying:
STOP

For help, reply:
HELP

Message and data rates may apply.

4. How We Collect Consent for SMS

We collect SMS consent through:

  • Online appointment scheduling forms (Calendly or website forms)

  • Direct verbal consent during scheduling

Consent is not required to purchase services.

5. Information Sharing

We do not sell your personal information.

We may share limited information with trusted third parties only as needed to operate our business, including:

  • Payment processors (Stripe, Calendly)

  • Scheduling platforms (Calendly, GoHighLevel)

  • Analytics providers (Google Analytics)

These providers are required to protect your information.

We do not share SMS consent or phone numbers with third parties for marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

7. HIPAA Notice

While we provide occupational health services, this website and SMS communication system may not be intended for transmitting sensitive protected health information (PHI). We take reasonable steps to protect your information in accordance with applicable regulations.

8. Cookies & Tracking

We use cookies and tracking technologies such as Google Analytics and Google Ads to improve website performance and advertising effectiveness.

You may disable cookies in your browser settings.

9. Your Rights

You may request to:

  • Access your information

  • Correct your information

  • Request deletion of your information (subject to legal and operational requirements)

10. Contact Us

MoveMore Performance Health LLC
dba Rapid DOT
18 Bridge Street, Unit C
Salem, MA 01970
Phone: (978) 502-8303
Email: support@rapiddotphysicals.com